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Supply Chain Management

Many organizations rely heavily on suppliers, but they often do not do a good job of managing those relationships – or their own work in defining needs and establishing effective contracts. Suppliers also often have problems managing their own supply chains. What does good supply chain management require?

	Collaborative work that spans departments and authority levels
	An organizational spirit of inquiry
	Skill in thinking systemically to see more broadly than particular contract issues
	Agility: the ability to deal with change

In short, organizations have to pay attention to group and inter-group processes and be good at learning.

Stevens Consulting has extensive supply chain management experience as well as the expertise in organizational development and change management to guide organizations that want to improve their performance in this area.

Stevens Consulting works with organizations to help them strengthen their ability to manage their supply chain – and reduce internal staff costs and external spend while increasing customer satisfaction. The goal is to develop organizational capacity to manage this vital area on an on-going basis. Services address all aspects of supply chain management and include:

	Organizational assessments to understand supply chain strengths and weaknesses
	Help developing plans for supply chain improvements
	Training to develop staff capacity to understand risk and manage contracts and projects
	Job and process design to develop project management structures and processes
	Help establishing disputes resolution procedures

The focus is on developing staff effectiveness by working on real problems.