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Critical Supply Chain Management Challenges
Developing strategy
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Understanding what creates strategic advantage |
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Developing strategic alliances |
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Assessing potential partners and their interests |
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Increasing profit by establishing processes needed to work in new relationships, e.g., as a joint venture partner rather than as a prime, and drive down the cost of doing business and increase customer satisfaction |
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Understanding and influencing the industry's contracting environment – shaping industry thinking |
Defining requirements
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Developing project plans |
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Establishing the right project team at the start to develop the shared understanding needed to deliver the facilities or change in performance sought while avoiding costly rework |
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Understanding goals, roles, and responsibilities |
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Creating project management processes |
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Developing specifications, statements of work, and performance standards |
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Understanding and describing your constraints and inviting supplier innovation where desired |
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Managing consultants doing this work for you |
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Managing Inventory |
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Fostering collaborative work between operations and logistics to determine supply needs |
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Developing effective performance measures – both operational and financial |
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Communicating with the marketplace |
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Interactive communication with suppliers to understand owner requirements and supplier offerings and concerns to shape effective procurements |
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Learning what drives cost |
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The contracting process
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Evaluating suppliers |
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Understanding what qualities are key to success and what you need to know about suppliers to assess them |
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Establishing effective contracts |
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Defining requirements |
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Understanding risk and how to allocate it |
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Choosing the right contract type |
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How to handle price risk |
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How to handle performance risk |
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Removing the procurement from the need: using contract types that get you what you need as quickly as possible |
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Contract management
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Establishing the management team: principals, stakeholders, specialist support |
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Matching the team and the process to the contract: what particular risks does this contract or team pose? |
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Managing performance |
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Fostering communication |
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Developing processes to assure that each party gives the other actionable feedback |
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Establishing effective ways to deal with emergent risk - changes in work and conditions |
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Resolving problems and disputes |
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Assessing deliverables against contract requirements |
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Evaluating performance |
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To improve performance on the contract at hand |
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To consider in future sourcing decisions |
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Knowledge management
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Capturing learning to improve performance – on specific projects, organization-wide, and through the supply chain |
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