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Critical Supply Chain Management Challenges

 

Developing strategy

Understanding what creates strategic advantage
Developing strategic alliances
Assessing potential partners and their interests
Increasing profit by establishing processes needed to work in new relationships, e.g., as a joint venture partner rather than as a prime, and drive down the cost of doing business and increase customer satisfaction
Understanding and influencing the industry's contracting environment – shaping industry thinking

Defining requirements

Developing project plans
Establishing the right project team at the start to develop the shared understanding needed to deliver the facilities or change in performance sought while avoiding costly rework
Understanding goals, roles, and responsibilities
Creating project management processes
Developing specifications, statements of work, and performance standards
Understanding and describing your constraints and inviting supplier innovation where desired
Managing consultants doing this work for you
Managing Inventory
Fostering collaborative work between operations and logistics to determine supply needs
Developing effective performance measures – both operational and financial
Communicating with the marketplace
Interactive communication with suppliers to understand owner requirements and supplier offerings and concerns to shape effective procurements
Learning what drives cost

The contracting process

Evaluating suppliers
Understanding what qualities are key to success and what you need to know about suppliers to assess them
Establishing effective contracts
Defining requirements
Understanding risk and how to allocate it
Choosing the right contract type
How to handle price risk
How to handle performance risk
Removing the procurement from the need: using contract types that get you what you need as quickly as possible

Contract management

Establishing the management team: principals, stakeholders, specialist support
Matching the team and the process to the contract: what particular risks does this contract or team pose?
Managing performance
Fostering communication
Developing processes to assure that each party gives the other actionable feedback
Establishing effective ways to deal with emergent risk - changes in work and conditions
Resolving problems and disputes
Assessing deliverables against contract requirements
Evaluating performance
To improve performance on the contract at hand
To consider in future sourcing decisions

Knowledge management

Capturing learning to improve performance – on specific projects, organization-wide, and through the supply chain